Supporting the community for over 30 years

As one of Australia’s most trusted and respected community service providers, we’re committed to achieving outcomes for the people we support.

Our team has extensive experience as a support provider, delivering over a million hours of support to thousands of Australians each year.

For more than thirty years we've been supporting people to find and maintain accommodation, seek meaningful employment, manage day-to-day tasks, learn new skills, access services, establish networks and connect with the broader community.

It’s all part of our goal to provide innovative services which support individuals, strengthen communities and enhance social and emotional wellbeing for all.

Judi Higgin, Chief Executive Officer

Vision & Purpose

Our hope for the future...

A society in which communities work together in collaborative, inclusive ways to create opportunity and improve quality of life.

Our reason for existing...

To provide innovative services which support individuals, strengthen communities and enhance physical, social and emotional wellbeing.

Our Values

What we believe in, what we stand for, what others can expect from us...

Respect

(the way we treat people)

Considerate, appreciative, inclusive, understanding, patient & tolerant

Integrity

(the way we do business)

Authentic, ethical, cohesive, collaborative, truthful & transparent

Passion

(the qualities we share)

Caring, supportive, positive, inspiring, enthusiastic & courageous

New Horizons CEO, Judi Higgin

Meet the team

  • Amanda Sternbeck
    IT Manager

    What do you love most about your job?

    Everyday there's always a new challenge. When I wake up I'm looking forward to what that challenge may be.

    Steve Lowrie
    Snr Manager Community Services

    What makes NH a great place to work?

    It's a friendly place to work, staff feel appreciated and included, the 'can do' attitude and commitment to clients.

    Kerry Ballard
    Ops Manager, Community Services

    We're at our best when...

    We collaborate with others to proactively identify and address the unmet needs.

  • Calvin Lam
    Chief Financial Officer

    What difference do we make in the world?

    We bring hope, encouragement and in some cases the chance for a better life.

    Linda Silman
    Ops Manager, Aged Care

    The best thing about coming to work is...

    The vibrant, caring environment the people who give their all to keep it that way.

    Ryan Watson
    Marketing & Communication Manager

    What future do you see for NH?

    We thought about that a lot when we designed the new logo. Like the new look, I think our future is bright and positive.

  • Garry Pearce
    Ops Manager, Business Services

    How can we continue to improve?

    If keep an open mind, stay true to who we are, we'll continue to learn and grow as we have for the past 30 years.

    Judi Higgin
    Chief Executive Officer

    What's the secret to our success?

    I look at the team I have around me, all 700 of us, and I know we can achieve anything we put our minds to.

    Kevin Watene
    Snr Manager, Community Services

    What difference do we make in the world?

    We bring hope, encouragement for in some cases the chance for a better life.

  • Julie Hillier
    Snr Manager, Community Services

    A part of our history that inspires me...

    Our organisation was founded by parents who wanted a more purposeful life for their children. That vision is still with us today.

    Luke Buckley
    Regional Manager

    Describe the team spirit...

    Everyone from the CEO and Ops Managers, to the frontline support workers - everyone is approachable and accessible.

    Luana Bates
    Snr Manager, Community Services

    What would you say our strengths are?

    The team - we have a united vision and collaborative approach to our work.

  • Carolyn Williams
    Manager, Employment Services

    What drives you to make a difference?

    When we make a difference at work, we make a difference in people's lives. What could be more rewarding than that?

    Chris Egan
    HR Manager

    Something we should celebrate is...

    The growth story. Just a decade or so ago we were a small organisation with around 20 staff. We're now a team of 700 and counting!

    Vanessa Vaughan
    Snr Manager, Community Services

    Where do you think we've made the most progress

    In the time I've been here we've taken leaps and bounds in terms of the services we offer.

Resources

2011 Annual Report

Company Brochure